About & Contact · Ethics

Filing a complaint

Complaints against registered interns and certified members are reviewed by the MHACBO Ethics Committee. Here's how the process works.

Review the Code of Conduct first

Start with Section 8, "Resolving Ethical Concerns" — it explains when a formal complaint is the right step. Read the Code of Conduct →

Put your complaint in writing

Describe what happened, and reference the specific Code of Conduct sections you believe were violated.

Email it to the Ethics Committee

Send your written complaint to ethics@mhacbo.org. Complaints are processed per the Ethics Policies & Procedures.

Should I file a complaint?

Code of Conduct · 8.6 Reporting (summary)

—If no harm (or likely risk of harm) has occurred, supervisors should first try to resolve the issue informally, when confidentiality allows.

—Conduct leading to harm — or a likely risk of harm — must be reported to the appropriate certifying, licensing, or regulatory body.

—Seek supervision or consultation before reporting; the Ethics Committee can advise when you're uncertain.

—Never file (or encourage) a complaint as retaliation, and never omit exculpatory facts.

This is a summary — the full text of 8.6 is in the Code of Conduct.

The Ethics Committee follows the published Ethics Policies & Procedures for review, response, and resolution.

All registered and certified members agree to the MHACBO Code of Conduct as a condition of their credential.