About & Governance
Policies & Code of Conduct
The standards every MHACBO-certified professional agrees to uphold — and the procedures we follow when they aren't.
The standard
Code of Conduct
The ethical code for all MHACBO certifications — professional standards, scope, and conduct.
Read the Code of Conduct (PDF) →
The process
Ethics Policies & Procedures
How complaints are received, investigated, and resolved — including sanctions and appeals.
Ethics Policies & Procedures (PDF) →
See something?
File a complaint
Concerns about a certified professional's conduct are reviewed by our ethics team.
How complaints work →Certified professionals: the annual jurisprudence exam covers this code. Jurisprudence exam overview →